Privacy Policy
Last updated: December 10, 2025
1. Introduction
Welcome to MyNetBuddy ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MyNetBuddy application and related services (collectively, the "Service").
MyNetBuddy is a product of Vysion bvba, registered in Belgium. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Information We Collect
2.1 Information You Provide
• Account Information: Email address, name, and password when you create an account
• Child Information: Names and ages of children you add to the app (no other personal data is required)
• Payment Information: Processed securely through third-party payment providers (we do not store credit card details)
• Communication: Messages you send through our support channels
2.2 Information Collected Automatically
• Device Information: Device type, operating system, and app version
• Usage Data: App blocking settings, schedules, and feature usage (anonymized)
• Location Data: Only when School Block feature is enabled, and only to determine if the child is at school (not stored or tracked)
2.3 Information We Do NOT Collect
• We do NOT read or store your child's messages, emails, or private communications
• We do NOT access photos, videos, or personal files on the device
• We do NOT sell any personal data to third parties
• We do NOT track browsing history or store web activity logs
3. How We Use Your Information
We use the information we collect to:
• Provide and maintain the MyNetBuddy Service
• Enable parental control features (app blocking, scheduling, School Block)
• Send important notifications about your child's safety (bullying alerts, emergency button)
• Process your one-time payment
• Provide customer support
• Improve our Service through anonymized analytics
• Comply with legal obligations
4. Children's Privacy
MyNetBuddy is designed to help parents protect their children online. We take children's privacy extremely seriously.
• We collect minimal information about children (name and age only)
• Children cannot create accounts - only parents can set up the Service
• The Child App includes a protected diary feature that is encrypted and only accessible with a code
• We comply with COPPA (Children's Online Privacy Protection Act) requirements
• Parents have full control over and can delete their children's data at any time
5. Data Security
We implement industry-standard security measures to protect your data:
• 256-bit SSL/TLS encryption for all data transmission
• Encrypted data storage on secure servers in the European Union
• Regular security audits and penetration testing
• Two-factor authentication option for parent accounts
• Automatic logout after periods of inactivity
6. Data Sharing and Disclosure
We do NOT sell your personal data. We may share information only in the following circumstances:
• Service Providers: Trusted third parties who help us operate our Service (hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Safety: To protect the safety of a child in an emergency situation
• Business Transfer: In connection with a merger or acquisition (with prior notice)
7. Your Rights (GDPR)
Under the GDPR, you have the following rights:
• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at info@vysion.com
8. Data Retention
We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When you delete your account:
• All personal data is deleted within 30 days
• Anonymized usage statistics may be retained for analytics
• Payment records are retained as required by law (typically 7 years)
9. Cookies and Tracking
Our website uses essential cookies to ensure proper functionality. We do not use advertising or tracking cookies. The MyNetBuddy app does not use cookies.
10. Google Play Data Safety
In accordance with Google Play's Data Safety requirements, we disclose the following:
• Data Collection: We collect account information (email, name) and child profiles (name, age only)
• Data Sharing: We do NOT share personal data with third parties for advertising or marketing
• Data Encryption: All data is encrypted in transit using TLS 1.3
• Data Deletion: Users can request data deletion through the app or by contacting us
• Security Practices: We follow industry-standard security practices and undergo regular security audits
11. Apple App Privacy
In accordance with Apple's App Store privacy requirements, we provide the following privacy nutrition labels:
• Data Used to Track You: None - we do not track users across apps or websites
• Data Linked to You: Email address, name (for account purposes only)
• Data Not Linked to You: Anonymized usage analytics, crash logs
• Data Not Collected: Location (except when School Block is enabled), contacts, photos, browsing history
12. Data Deletion Request
You have the right to request deletion of your personal data at any time. Here's how:
• In-App: Go to Settings → Account → Delete My Account
• Email: Send a request to privacy@vysion.com with subject "Data Deletion Request"
• Response Time: We will process your request within 30 days
• What Gets Deleted: All personal data, child profiles, settings, and usage history
Note: Some data may be retained as required by law (e.g., payment records for tax purposes).
13. Third-Party Services
Our app uses the following third-party services that may collect data:
• Firebase (Google): For authentication and crash reporting
• Stripe: For payment processing
• Google Play Services: For app distribution and updates
14. International Data Transfers
Your data is stored on servers located in the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email and/or a prominent notice in our app. We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your residence.